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REFUND POLICY

How do I return?

  • Please Email Us At info@robotoys.net with complete details with actual images.
  • Please Also Send Us the product images with Description of Issue. If there is no issue with the products, returns and refund request will not be accepted.
  • You will get a confirmation email with the shipping guidelines once the return request is approved

24 hours Return Policy

Terms and Conditions

  • Product should be bought from Robotoys.net.
  • Return request through email must be sent within 24 hours after receiving the product/products.
  • After 24 hours of receiving the products by the customer, return or refund request will not be entertained and accepted by ROBOTOYS.
  • Customer needs to provide Invoice for the same.
  • After 24 hours of receiving the products by the customer, return or refund request will not be entertained and accepted by ROBOTOYS.
  • Please note that the product(s) should be unused, unwashed with all original tags intact and should be sent back in original packaging along with all parts and freebies and a copy of original invoice.
  • After 24 hours of receiving the products by the customer, return or refund request will not be entertained and accepted by ROBOTOYS.
  • To ensure that the quality of the product is maintained, we request you to please make sure that the product(s) are properly packaged when you are returning it.
  • After 24 hours of receiving the products by the customer, return or refund request will not be entertained and accepted by ROBOTOYS.

Are there any charges for return?

  • There are no charges for return.
  • Original shipping charges are non-refundable.

How soon will I get my refund?

  • Once your return Request is received. Our Return Team inspects the returned product; we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10-15 working days.
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